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Austin Energy,

Customer Energy Solutions,

4815 Mueller Blvd.

Austin, TX 78723-3573

  Customer Energy Solutions

  512-482-5346

  512-972-8350


Save Money & Energy

Saving energy and money go hand-in-hand. We can all contribute to reducing Austin’s energy demand by making simple lifestyle changes and energy-efficient home improvements. When demand decreases, we all save. Austin Energy is committed to helping our customers achieve the greatest savings possible.

Air Conditioning

Earn a rebate averaging $350 when you install a new, energy-efficient air conditioning system. 

  • Description
  • Incentive
  • Eligibility
  • How to Apply
  • Find a Contractor

Save energy and money with an energy-efficient air conditioner or heat pump. Austin Energy offers a rebate averaging $350 when a participating contractor installs a qualifying system in your home.   

Additional Rebates Available When You Upgrade to Home Energy Savings

Maximize your investment in a new air conditioner and earn additional rebates when you participate in Home Energy Savings, a whole-home approach to energy efficiency.

If you proceed with air conditioner-only rebates, you can still qualify for other rebates and financing options through Home Energy Savings. If you choose to participate in Home Energy Savings within six months after receiving your air conditioner rebate, you could be eligible for an additional $200 rebate.

Learn more about the benefits Home Energy Savings.

Other Energy Efficiency Incentives

Austin Energy also offers rebates for the following equipment that can improve energy efficiency in your home: 

Rebate amounts vary based on the type of equipment you install.

Central Split AC & Mini-Split AC Systems
Tier SEER2* EER2** Rebates 
1 15.2 12.0 $400 
2 16.0 12.0 $500 
3 18.0 13.0 $600

 

Heat Pump & Heat Pump Mini-Split Systems
Tier SEER2* EER2** HSPF2***  Rebates 
1 15.2 11.7 7.8 $450 
2 16.0 12.0  8****  $550 
3 17.0 13.0 $750

*Seasonal Energy Efficiency Ratio 2 (SEER2) measures average energy efficiency over a cooling season.

**Energy Efficiency Ratio 2 (EER2) measures an air conditioner's energy efficiency at high outdoor temperatures and persistent use.

***Heating Seasonal Performance Factor 2 (HSPF2) measures the efficiency of a heat pump over the fall and winter seasons.

****Non-ducted heat pumps/heat pump mini-splits must have an HSPF2 of 9 or higher to qualify for the Tier 2 rebates.

Prerequisites

  • You must receive electricity from Austin Energy.
  • You must use an Austin Energy participating contractor.
  • All existing systems being replaced must be 10 years old or older.
  • Rebates are available only for the replacement of existing equipment.
  • New equipment is not eligible for rebates if the existing equipment received rebates within the last 10 years.
  • Your home must be 10 years old or older.
  • Your participating contractor must submit your rebate application within 90 days of installation. Applications submitted after this time-frame will not be approved.

Participating contractors must comply with all program requirements and conduct business in an honest, professional, and ethical manner. All participating contractors must abide by the Austin Energy Code of Conduct and Ethical Requirements (pdf)​.

Requirements

Exclusions

  • Air conditioning systems with electric resistance heating elements do not qualify.

Rebate Recipient Eligibility Requirements

  • Property owners or electric account holders that purchased and installed the equipment are eligible to receive the rebates.
  • By default, the rebate payment is directed to the customer listed on the Austin Energy electric account. The rebate may also be directed to one of the below parties if all requirements are met.
    • The property owner, verified using county tax records.
    • A tenant at the property, when the property owner submits a signed Letter of Authorization to issue the rebate to the tenant.
    • A property manager, when the property owner submits a signed Letter of Authorization to issue the rebate to the property manager.
    • If you need a Letter of Authorization, please email the Austin Energy Appliance Efficiency Program.
  • Participating contractors are not eligible to receive the air conditioner rebates.

Find a Participating Contractor

You must have a participating contractor install the equipment to qualify for this offering. Austin Energy recommends that you get at least three different estimates from any of the contractors listed on this page. 

Participating contractors must comply with all program requirements and conduct business in an honest, professional, and ethical manner. All participating contractors must abide by the Austin Energy Code of Conduct and Ethical Requirements (pdf).

Check Your Rebate Status

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.

The participating contractor will apply for your rebate on your behalf through Austin Energy’s online rebate processing system. Your participating contractor will need the following information for your rebate application:

Air Conditioner

  • Active Austin Energy Customer Account Number
  • Tax Assessor Property ID
  • AHRI Reference Number and AHRI Certificate of Certified Product Performance
  • Square footage of conditioned space for new unit(s)
  • Old unit age (must be 10 years old or older to qualify)
  • Old unit tons
  • Total number of air conditioner units at the address
  • New system type (split, split-inverter, or mini-split)
  • New unit condensing serial number
  • New condensing tier
  • Invoice that must include:
    • Unit model numbers
    • Unit serial numbers
    • Installation date
    • Rebate recipient/applicant contact information (name, address, email address and/or phone number)
    • Installation address 
  • Letter of Authorization (if applicable – see the Eligibility tab)

Heat Pump

  • Active Austin Energy Customer Account Number
  • Tax Assessor Property ID
  • AHRI Reference Number and AHRI Certificate of Certified Product Performance
  • Square footage of conditioned space for new unit(s)
  • Old unit age (must be 10 years or older)
  • Old unit tons
  • Existing heat type (gas, electric strip, heat pump)
  • Total number of air conditioner units at the address
  • New system type (split, split-inverter, or mini-split)
  • New unit condensing serial number
  • Invoice that must include:
    • Unit model numbers
    • Unit serial numbers
    • Installation date
    • Rebate recipient/applicant contact information (name, address, email address and/or phone number)
    • Installation address 
  • Letter of Authorization (if applicable – see Eligibility for details)

Find a Participating Contractor

You must have a participating contractor install the equipment to qualify for this offering. Austin Energy recommends that you get at least three different estimates from any of the contractors listed on this page.

Participating contractors must comply with all program requirements and conduct business in an honest, professional, and ethical manner. All participating contractors must abide by the Austin Energy Code of Conduct and Ethical Requirements (pdf).


Company
Phone

The selection of a Participating Contractor to perform work is the sole decision of the property owner and/or authorized lessee/occupant. Inclusion in this directory does not represent an endorsement by Austin Energy of any product, individual, or company. No work is guaranteed or warranty expressed or implied, and Austin Energy makes no guarantees as to the quality, cost, or effectiveness of the products provided and work performed by the contractor, employees, or subcontractors.


Disclaimer

Funding is limited and available only to Austin Energy customers on a first-come, first-served basis. Offerings are subject to change without notice. Rebates are not guaranteed until after Austin Energy's review and approval of the rebate application. Program guidelines include additional requirements and limitations for receiving the above rebates. Contact us for more details.

Date last reviewed or modified: 05/14/2024