
City of Austin Utilities Online Customer Care offers detailed information on energy usage. Log in and click Your Energy Use to get started and view these details:
- See how much energy you’ve used by the day, month, or year
- Compare your usage to previous time periods, or to similar households in your neighborhood
- View usage in dollars or in kWh
- See how average daily temperatures affect your bill
- Take the Home Energy Analysis quiz to get customized tips to save energy
- Download data to Green Button for further analysis
When you log in to City of Austin Utilities Customer Care, you will also see a projection of your next bill. You can also set email alerts to notify you when your bill approaches a threshold of your choosing.
Don’t have a username or password yet? Register with Online Customer Care
Do You Have Installed Solar on Your Home?
Austin Energy’s Solar Insights feature in the City of Austin Utilities customer portal makes it easier for residential solar customers to track energy usage and solar production—all in one place.
What You Can Do:
- View solar generation and electricity use side by side
- Explore interactive graphs and detailed billing info
- Download and export your energy data
This streamlined experience helps you stay informed and engaged with your energy use.