Austin Energy

Customer Energy Solutions

4815 Mueller Blvd.

Austin, TX 78723-3573

  Customer Energy Solutions



Save Money & Energy

Saving energy and money go hand-in-hand. We can all contribute to reducing Austin’s energy demand by making simple lifestyle changes and energy-efficient home improvements. When demand decreases, we all save. Austin Energy is committed to helping our customers achieve the greatest savings possible.

Make whole-building energy improvements and save.

Austin Energy offers rebates to qualifying small business and small non-profits that make energy efficiency improvements through Home Performance with ENERGY STAR®.

  • Description
  • Incentive
  • Eligibility
  • How to Apply
  • Find a Contractor

If your small business or small non-profit is based in a house converted for business, you may earn rebates to make whole-building energy improvements.

Home Performance with ENERGY STAR is a whole-building approach to energy efficiency. By making energy efficiency improvements to your building, you can save money on your monthly bill.

Participating Contractor Required

Austin Energy requires that you use an Austin Energy participating contractor to qualify for this offering. Your contractor can help you choose the right-sized equipment for your home. Participating contractors meet Austin Energy requirements for licensure, insurance, work quality, and equipment.

Our participating contractors will:

  • Discuss your home's condition with you
  • Conduct a no-cost energy analysis
  • Recommend improvements
  • Leave an estimate for any recommended work
  • Help you with the rebate/loan application process

Energy Efficiency Improvements

Possible Improvements (as recommended by the participating contractor):

  • Install a new central air conditioner or heat pump
  • Perform an AC tune up
  • Improve efficiency and temperature-balancing of air conditioning / heating system
  • Add attic insulation
  • Seal or replace leaky ducts and seal building envelope
  • Install airtight, insulated covers for pull-down attic stairs and whole-house fans
  • Install solar shading screens or film on single-pane windows
  • Install an eligible smart thermostat

*These improvements require air leakage testing of your office and duct system.

Home offices do not qualify for this offering. If you work in an office within your residence and want to make energy improvements, learn more about the Home Performance with ENERGY STAR rebate for residential customers.

In addition to this bonus rebate, your small business or nonprofit may also qualify for Small Business Lighting upgrades that save you up to 80% of the installed cost.

ENERGY STAR 2020 Partner of the Year Sustained Excellence logo

The U.S. Environmental Protection Agency and the Department of Energy have awarded Austin Energy’s Home Performance with ENERGY STAR program the ENERGY STAR Partner of the Year Award for 18 years since 2005.

Small business and small non-profit customers may qualify for a rebate to make the following improvements. We do not offer loans for this offering.

Improvement Rebate
Mandatory Building Performance Measures
Air infiltration and duct sealing $0.12 per sq ft of floor area
Total external static pressure $175.00 for the first system, $100.00 each additional system
Other Building Performance Measures
Duct replacement/insulation $3.25 per linear foot for replacement / $1.00 per linear foot to insulate existing duct
Duct system performance improvement $200.00 first system, $100.00 each additional system / $75.00 per new return air improvement (max 3 per system)
Attic insulation to R38 Multiply the square footage of the attic X $.0035 (per sq ft) X the R-value added, + $45.00 setup fee
Fan Cover $25.00 each
Solar screens/solar film on single pane windows only (no new window rebates) $1.00 per sq ft
External combustion air $20.00 each
Insulated box for pull-down stairs $25.00 each
Additional attic access $25.00 each
Improve supply and/or return plenum $75.00 each
Install eligible smart thermostat $30.00 each
Supply grilles $5.00 each
Return air grilles $5.00 each
AC Tune Up per system (max of 5 systems) $175.00 each


Are you installing a new central air conditioning system as part of your Home Performance with ENERGY STAR project?

To qualify for project rebates, you must:

  • Install a system listed in the table below.
  • Make all recommended and approved energy efficiency improvements at the same that you have a new central air conditioning system installed.


Rebate amounts vary based on the type of equipment you install.

Central Split System
Tier SEER2* EER2** Conventional Inverter
AC Heat Pump AC Heat Pump
1 15.2 12.0*** $550 $600 $450 $500
2 16.0 13.0 $650 $700 $650 $700
3 18.0 13.0 $750 $800 $900 $950
Mini-Split System
Tier 1: 15.2 SEER2 / 12.0*** EER2 $550 for AC / $600 for heat pump 1
Tier 2: 16.0 SEER2 / 13.0 EER2 $650 for AC / $700 for heat pump 1
Tier 3: 18.0 SEER2 / 13.0 EER2 $750 for AC / $800 for heat pump 1

1 Mini-Splits less than 18,000 BTU/hour (1-1/2 tons capacity) receive 50% of the above rebates.

*Seasonal Energy Efficiency Ratio 2 (SEER2) measures average energy efficiency over a cooling season.

**Energy Efficiency Ratio 2 (EER2) measures an air conditioner's energy efficiency at high outdoor temperatures and persistent use.

***Heat pumps and heat pump mini-splits with an EER2 of 11.7 or higher qualify for the Tier 1 rebates.


  • Austin Energy provides electricity to your property.
  • You are a qualified local small business or a tax-exempt (501c3), small non-profit.
  • You are on the <10kW rate or ≥10 < 50kW rates.
  • Your business or non-profit must be based in an existing home converted for business use only. Learn more about new construction rebates for businesses building new facilities.
  • This rebate does not apply to home offices. Buildings must be used only for business.
  • Your business cannot be based in a mobile or manufactured building.
  • A participating contractor must perform the energy analysis and make all energy efficiency improvements.
  • All participating contractors are required to provide a warranty on all materials and workmanship for a minimum of one year from the date of final inspection by Austin Energy.
  • Participating contractors shall act as the manufacturer’s agent for all equipment, workmanship, and materials’ warranties.
  • Austin Energy requires a completed Welcome Form (pdf) and Checklist Form (pdf) verifying customer rate information, construction type, ceiling type and return-air type. Please be prepared to provide your business name, address and federal Tax ID number.


  • You must qualify for at least $100 in rebates to participate.
  • Your home or building must be 10 years old or older.
  • Buildings where asbestos is found in the heating, ventilation, and air conditioning system are not eligible.
  • Buildings where remodeling is imminent or concurrent with the proposed installations are not eligible.
  • New AC units or heat pumps must be sized to service at least 600 sq ft or 12,000 BTU adjusted performance per ton, or the participating contractor must perform a Manual J load calculation to determine the size of the AC unit.
  • To qualify for an AC Tune Up, the system must be out of the manufacturer’s warranty and less than 15 years old.
  • New AC unit must meet the minimum SEER2/EER2 requirements.
  • All components of the system (condenser, furnace/air handler, and evaporator coil) must be replaced in order for the new system to be eligible for rebates.
  • Renters must provide written permission from the property owner to participate.
  • You are not eligible for a loan (or rebate) covering any energy efficiency measure for which you received a rebate or loan within the past 10 years.
  • Allow Austin Energy access to all areas of the home for a verification inspection, final inspection, and in some cases a quality assurance quality control (QA/QC) inspection to confirm the scope of the project, compliance with program guidelines, local, state, and national codes, and closing of permits as applicable.

Welcome Form and Checklist

To help you determine your eligibility for this offering, please download and fill out the Checklist (pdf). Submit to Austin Energy using the contact information on the form. Please be prepared to provide your business name, address and federal Tax ID number. We will contact you shortly after receiving your forms.

Are You Waiting For a Rebate?

Use the confirmation (enrollment) and utility account numbers to check the status of your rebate application.


Welcome Form and Checklist

To help you determine your eligibility for this offering, please download and fill out the Checklist (pdf). Submit to Austin Energy using the contact information on the form. Please be prepared to provide your business name, address and federal Tax ID number. We will contact you shortly after receiving your forms.

Find a Participating Contractor

You must use a participating contractor to qualify for this offering. We recommend that you check references and get at least three different estimates from any of the companies listed on this page.

In addition to performing the no-cost energy assessment and making all recommended improvements, the participating contractor takes care of the entire rebate application process for you.

Participating contractors must comply with all program requirements and conduct business in an honest, professional, and ethical manner. All participating contractors must abide by the Austin Energy Code of Conduct and Ethical Requirements (pdf).


The selection of a Participating Contractor to perform work is the sole decision of the property owner and/or authorized lessee/occupant. Inclusion in this directory does not represent an endorsement by Austin Energy of any product, individual, or company. No work is guaranteed or warranty expressed or implied, and Austin Energy makes no guarantees as to the quality, cost, or effectiveness of the products provided and work performed by the contractor, employees, or subcontractors.

DocumentIcon Additional Documents


Funding is limited and available only to Austin Energy customers on a first-come, first-served basis. Offerings are subject to change without notice.

After the one-year warranty period expires, Austin Energy will not intervene in customer and participating contractor disputes.

Date last reviewed or modified: 04/17/2023